Casino Joy

About Casino Joy…

Casino Joy is a fun and groovy looking online casino launched in 2018. Casino Joy may not cater to Indian bettors specifically through a dedicated site, but it does accept them. In practical terms, this means that Casino Joy accepts the Indian rupee. It also means that it accepts deposits made using Indian-centric payment methods. However, it also means that they don’t offer gameplay (or support) in Hindi.

Casino Joy has been designed to mimic many of the other Genesis Global casinos you can choose to play at. Everything from its design and interface to its game selection is bang on the money. In fact, Casino Joy could easily be mistaken as a clone of any of those sites. This is not a bad thing, though. Given that the design is tried and tested and works, Casino Joy is a fun and appealing place.

How fun is this mobile optimised Indian casino? It is time we found out. Next up, we’ll explain everything we intend to do and accomplish with our (Betting in India) Casino Joy review. After this, we’ll put the online casino through its paces as we explore its features and critique it. If you’re considering signing up at Casino Joy but want a bit more info, read on to find out more. Let’s begin…

Our Experience with Casino Joy

We might as well start by explaining to you what we’ve done. As with all our Indian casino reviews, we’ve put Casino Joy through a rigorous test. We have decided that there are certain things that Casino Joy must offer to fit the bill. We’ve graded the casino (internally) and put together our findings in this review. These tests we do with all interesting and reliable new casino sites for Indian players.

To begin with, we needed to access how mobile optimised Casino Joy is. Secondly, we need to know how reliable it is. After that, we needed to test-drive its games. We did this independently (without Casino Joy knowing we were reviewing them). This is critical, as it allows us to maintain impartiality. After that, we are exploring Casino Joy’s bonuses and promotions. We’ve taken the time to scroll through the terms and conditions attached to each bonus. This way, you don’t have to. This brand is operated by Genesis Global Limited, the same owner as Genesis Casino and Casino Planet.

Of course, it isn’t all fun, bonuses, and games. There also must be some serious work done, and that means boring work. We dove deep into the banking setup at Casino Joy to discover what we could. Also, we tested their transaction times and KYC process. We waited impatiently for our winnings. Clearly, we also got in touch with support for clarification on anything we were stuck on. Finally, we did a little digging to uncover the truth behind Casino Joy’s security and licensing claims.

xOur team has finally put all that information together to help form this review. If you’re eager to find out the results, let’s get started with the casino’s reliability.

Is Casino Joy Reliable?

First up, let us just say that there are no issues surrounding mobile compatibility at Casino Joy. We’re looking at a site that is designed to be mobile-friendly from the off. It has been designed using HTML5, and this makes it browser friendly. Moreover, the design and interface will readjust to whatever screen size you have. This is important, as it means that you don’t have to download mobile casino apps. Android, Windows, and iOS gamblers alike are welcome to play at Casino Joy using nothing more than their web browser.

In terms of reliability, we found Casino Joy passes most of our benchmarks. It is up and running and doesn’t suffer from outages. The casino is readily accessible from India without the use of a VPN. Ultimately, there isn’t much to gripe about here.

We’ll discuss security and licensing more thoroughly later. However, we will just touch on those here. Let us just say that everything checks out. Casino Joy is a trusted, certified, and licensed site. We also know its operator incredibly well. They have a great track record for developing trusted casinos. There is no reason to assume that Casino Joy will be any different from its sister Indian betting sites. Please also check our reviews about Casino Days India and 21 Casino India.

Casino Joy’s Games

Thus far, everything is shaping out well for the online casino. Now, though, we need to look at one of the most important aspects of any casino – its games. What kinds of gambling games can you expect to play at Casino Joy? It is time to find out.

From the moment that you enter Casino Joy’s library, you can choose from a few handy categories. This should help you break down your search for something to play. They include Hot Games, Slots & Jackpots, Live Casino, and Casino Games. A separate tab lets you seek out games based on their software provider, too. Underneath each of these categories are a series of filters, you can use to narrow your search. They include Popular, New, MegaWays, Jackpot, Classic, Feature Buy, Must Fall, Baccarat, Blackjack, Roulette, and “Other” genres.

In all, you’re looking at just shy of a thousand games from multiple providers. Hitting the “game providers” tab allows you to scroll through games based on those developers. The scroll bar reveals both big and small-scale names. These include Ezugi, NetEnt, Microgaming, Big Time Gaming, Red Tiger Gaming, Pragmatic Play, Wazdan, and iSoftBet. Yggdrasil, Skywind, Quickspin, Gamomat, and Push Gaming are involved, too.

Live and Jackpot Slots

The live casino section of games at Casino Joy is diverse. However, if Indian bettors want to play a few creature comforts, they can do so. Andar Bahar Games and Teen Patti Games are both available as live dealer games. So, too, is Cricket War, Super Sic Bo, 32 Cards, Lucky 7, and Dragon Tiger. Hindi Roulette and Namaste Roulette are others you may wish to consider. These games are offered alongside classic Western titles such as baccarat, blackjack, table poker, roulette and more.

Big money jackpots are available. Microgaming’s Mega Moolah, for instance, carries jackpots worth hundreds of millions of rupees. It isn’t just jackpot slots that will tick your boxes, though. Other notable games include Rich Wilde and the Book of Dead and Immortal Romance. You may wish to try Wolf Gold, Starburst, Gonzo’s Quest, Who Wants to Be a Millionaire: MegaWays, or Divine Fortune. Cat Wilde and the Book of Dead, Mustang Gold, Rich Wilde and the Tomb of Madness are options. So, too is Aztec Gold: MegaWays, Gonzo’s Quest: MegaWays, Twin Spin, and Divine Fortune.

Almost all the games found at Casino Joy are mobile optimised and free to play. Live dealer games are not free titles, of course. You can practice games beforehand in free demo modes, and that helps you build up your confidence. Doing so will also give you a good of what to expect before you wager and risk real rupees. All the standard games are RNG (random number generator) certified here and have fair RTP rates. Those RTP rates are in-line with the industry’s standards. Online scratch cards are also available to play.

The Bonuses

Casino Joy certainly kick-starts your casino gaming experience with a considerable welcome bonus. That welcome package is worth up to ₹30,000 in all and comes with 20 free spins. To claim it, all you need to do is deposit it into your account. The total package spans the first four deposits you make. Allow us to explain the package in greater detail below.

After making your first deposit at Casino Joy, you can claim a 100% bonus worth up to ₹10,000. This comes with 20 free spins on the Starburst slot. A second deposit can see you claim a 50% match. This time, the bonus is worth up to another ₹10,000, but no free spins are awarded. Make a third Casino Joy deposit to claim a 25% match worth up to ₹5,000. Finally, a fourth deposit will offer you the same as the third one – a 25% match worth ₹5,000.

Of course, there are casino terms and conditions attached to Casino Joy’s online casino bonus. We’ve detailed them for you below. They include:

• Minimum Deposit Limit: ₹800 per bonus
• Wagering Requirements: 40x (bonus and free spin winnings)
• Validity Rules: The minimum withdrawal limit for winnings from free spins is set to ₹8,000. Bonus codes of WCJINDIA2, WCJINDIA3, and WCJINDIA4 must be used to claim the second, third and fourth bonuses, respectively. Bonuses are valid for 72 hours after being claimed. The maximum bet with bonus funds ranges from ₹400 (slots) to ₹2,400 (other bets).

More Promotions

Aside from the welcome bonus, Casino Joy has a few other deals you may wish to consider. For instance, Pragmatic Play’s Drops & Wins competitions can deliver prizes worth many hundreds of millions of rupees. These include both live dealer and slot games. You’ll find further examples of top prizes in the Tuesday Pool Party promos.

Every weekend, Casino Joy members can kick-start their experience with a deposit bonus. Deposit and play throughout the week to claim a timely weekend bonus on Thursday evening. Finally, live dealer players can claim a separate welcome bonus. This promises a 100% bonus worth up to ₹8,000. Naturally, this offer is only valid on live dealer games.

When you regularly wager at Casino Joy, you may find yourself climbing the tiers of the site’s VIP scheme. You can earn points by betting on Casino Joy’s games. As you work your way up the casino’s club, you can obtain your very own dedicated account manager. Of course, you may also snap up exclusive bonuses, holiday packages and personalised birthday presents. Also, you can gain access to exclusive VIP events and enter monthly prize draws. You can even bag and pocket exclusive promos and enjoy a personalised withdrawal service. The latter is particularly important, and we’ll explain why below.

Banking at Casino Joy

Casino Joy is designed to offer Indians the type of payment methods they would typically use online. For instance, INR deposits can be made using UPI, Net Banking and PayTM. Indians can deposit with Google Pay, VISA, MasterCard, Maestro and RuPay. Skrill deposits are accepted alongside those made with Neteller, Jeton, EcoPayz and MuchBetter. You can also deposit using AMEX, Diners Club, AstroPay, Neosurf and eZeeWallet.

Any deposit you make at Casino Joy is going to need to be worth ₹800. There are maximum deposit caps already in place here, and they are exceedingly generous. You can deposit up to ₹400,000 in one sitting using most options. Moreover, there are no added fees for popping money into your Indian casino account. Expect any Casino Joy deposits you make to land instantly in your account.

Withdrawals

Withdrawals are subject to far smaller caps than deposits. To begin with, the minimum withdrawal limit is set to ₹800, and that’s fine. We’re not a fan of the maximum withdrawal cap, though. It varies from ₹180,000 to ₹200,000. This is half the amount you are permitted to deposit. The main reason why this is done is to get you betting. The more you gamble, the quicker you’ll climb the VIP scheme.

As the higher VIP tiers offer you higher withdrawal limits, you’ll want to bet more. That’s a naughty little trick, and we’re fully against that. This is arguably the worst thing about Casino Joy. Of course, ₹200,000 is an “alright” limit as far as withdrawal caps go. We’re not overly angry at the cap itself. However, we’re disappointed that VIPs get higher limits when the initial cap is so low.

On the upside, Casino Joy doesn’t charge any added fees for processing your payments. Moreover, it can process your winnings relatively quickly. Most payment methods have instant (up to 24-hour) transaction times. However, some payment methods require two to three business days to clear your transactions. Casino Joy is not the fastest when it comes to paying Indian bettors their winnings.

Any withdrawals you make at Casino Joy are subject to KYC clearance, like all brands from Genesis Global Limited. This means that you must verify your identity before your withdrawals are processed. You can use your PAN Card, identity cards, passports or any other form of ID to do this. Sending in a bank statement or residence details will speed this process up, too. It is done as a security measure to prevent underage gambling, identity fraud and other ills.

Security and Regulation

We’ll freely admit that Casino Joy is a well-licensed site. We did a little digging, and we’re delighted to say that this is an MGA and UKGC licensed casino. Because it is licensed by two of the strictest regulators around, we know that we can trust Casino Joy. The casino isn’t just well licensed and regulated, though. It is also affiliated with problem gambling programs. These include BeGambleAware. In short, if you sign up for any of those problems, you can shut yourself out of the site.

Before you do that, though, you may wish to check out the casino’s responsible gambling tools. These can help keep you safe when you bet on games at the site. They include deposit limits, wager caps, and self-exclusion tools. You can close your account at any time. On top of this, Casino Joy has SSL (Secure Socket Layer) encryption and is a member of the Responsible Gaming Foundation.

We know its operator (Genesis Global Limited) exceptionally well. They have a great track record for providing safe and trustworthy sites. We have no doubt that Casino Joy is just as secure and trusted as its sister sites.

Customer Service

A handy FAQ (frequently asked questions) guide wouldn’t go amiss at Casino Joy. You won’t find one of those easily, though. This doesn’t mean to say that Casino Joy doesn’t have such an option. Hitting the “?” icon takes you to their FAQ, and it is reasonably in-depth.

Aside from the FAQ guide, there are other means of support available. You can call Casino Joy’s support team directly (000 800 0501 585), or you can e-mail them (support@casinojoy.com). Finally, there is a live chat service that you can use to get 24/7 assistance at Casino Joy. We’d recommend that over the other customer support options at this Indian casino.

Conclusion

There isn’t much to gripe about when we’re talking about Casino Joy. A decent array of games, fair bonuses and promos and reliable support are all highlights. It is worth pointing out that we’re not that impressed with how Casino Joy’s withdrawal limits work, though. Ultimately, this is a casino that ticks most of our boxes. We wouldn’t be surprised if you wanted to become a new Casino Joy player today.

• About the Author
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Betting in India (David Leary)

All articles and reviews on BettinginIndia.online are written by David. David holds a Bachelor’s degree in Business Administration, with a specialization in Online Gaming Management. Living and working in Bangalore for almost 12 years now and in love with this country! I am originally from the UK. I have more than 15+ years of experience working at various gambling companies.

Throughout my career, i worked with renowned online casinos and sports betting platforms, gaining valuable insights into the inner workings of these industries. My in-depth understanding of regulatory frameworks, player psychology, and the latest technological advancements allows me to offer valuable perspectives and strategic guidance to both industry professionals and enthusiasts alike.

David has successfully completed an array of gambling-related courses that have shaped his understanding of the industry even further, like:

Online Casino Management
UK Advertising Guidelines
Anti-Money Laundering and Countering the Financing of Terrorism For Online Gaming
iGaming Foundations

I am playing casino games for over 20 years. At first i was mainly playing slots and later also got in to sports betting, mainly football and formula 1. My favourite slots are Raging Rhino (WMS) and Book of Dead (Play’n GO). Roulette and Blackjack are my favourite table games. Occasionally i like to play Jackpot Slots.

I have published numerous articles on various aspects of online gambling, casinos, and sports betting. My writings provide invaluable insights into topics such as strategic gameplay, risk management, odds analysis, and responsible gambling practices.

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